Claims & Help
Help after a car accident or breakdown, finding a hospital, making a claim, and guides, FAQs and product disclosure sheets.
In an Emergency, Call 999
For police or an ambulance call 999, or 112 from a mobile. For a car breakdown, call your insurer's 24-hour hotline.
What Do You Need Help With?
MotorCar Accident or BreakdownHotlines, what to do at the scene, and notifying your insurer.Auto Assist 
MotorRepairing Your CarFind an authorised panel workshop for your insurer.Panel workshops 
HealthHospital Stay or InjuryNearest emergency department, and panel hospitals for medical card holders.Find a hospital 
HealthUsing Your Medical CardCheck-in at a panel hospital and claims through the app.How it works 
BusinessBusiness or Staff ClaimsGroup medical, commercial vehicle and other business claims.Contact us 
Property & TravelHome, Property or Travel ClaimsTell us what happened and we will guide you through your claim.Contact us
