FAQs

Answers to common questions about InsureSavvy: how we work, buying through us, Shopping Points and loyalty points, and policy refunds.

About InsureSavvy

How is InsureSavvy different from other insurance sites?

We have chosen to work closely with leading insurance providers and takaful operators from Malaysia, so you can shop here with peace of mind knowing you are insured by strong, reputable companies.

We explain insurance products, services and policy information in plain English, free from complicated jargon. We know many people find reading insurance documents about as interesting as watching grass grow.

Our team focuses on giving you great advice and quotations that suit your personal needs. Rest assured, there is no pushy selling from us.

How does InsureSavvy make money?

Our associated agency earns a commission for each policy sold. This commission is already built into the premium of every insurance policy, so you never pay extra to use our service. It is no different from buying through other channels such as insurance agencies, car dealers and banks.

Which insurance companies does InsureSavvy work with?

Our associated agency, Agensi Lindung Pintar, is an authorised agent representing leading insurance providers and takaful operators from Malaysia. We give you a few confirmed quotations to choose from, so you can find the policy that suits your needs in both budget and scope of cover.

You can read the product disclosure sheets for the plans we currently offer.

Buying Through InsureSavvy

Why should I compare quotations before buying motor insurance?

Since motor insurance rates were liberalised on 1 July 2017, premiums are no longer standardised across the industry. Insurance providers and takaful operators now adjust their products and prices to win your business.

That makes it worth comparing quotations before you buy or renew. This one simple step could save you money.

Can I get a quote for health, home, travel or business cover?

Yes. Private car quotes are online: choose Car on our quote page and compare in minutes.

For medical and health, home and fire, personal accident, travel and business cover (group health, commercial vehicles and fleets, commercial property and fire), send us a short enquiry. We prepare quotations from leading insurance providers and takaful operators from Malaysia and get back to you.

What are the advantages of buying through InsureSavvy?

Besides the chance to save money, you also get:

  • Free renewal reminders, so you never miss a policy renewal.
  • Shopping Points on every policy, to spend at Savvy Mart.
  • Loyalty points when people you refer buy insurance or takaful through us. Use them to offset part or all of your future premiums.
  • SavvyBot, our chatbot, to answer your questions 24/7.
  • Claim status updates after you notify us of a claim. We know what matters most is getting your claim settled quickly and fairly.
  • Vehicle details entered once. Provide them in the first year and we take care of subsequent renewals, even if you switch insurer.
  • A client account that keeps your quotations, reminders and claim documents a few clicks away.

Shopping Points & Loyalty Points

What are Shopping Points?

You earn Shopping Points when you buy eligible insurance or takaful through InsureSavvy: 1 Shopping Point for every RM1 of premium or contribution. Use them at Savvy Mart, our marketplace, to offset part of the price of products and services.

Shopping Points are not cash and cannot be withdrawn.

Do business policies earn points too?

Yes. Shopping Points apply to every product we arrange, including corporate policies such as group health, commercial vehicles and commercial property.

What are loyalty points?

Invite friends, family and business contacts to register and buy insurance through InsureSavvy. When they buy, you earn loyalty points, which you can use to offset part or all of your future premiums on the platform, depending on your balance (1 loyalty point = RM1).

How do I check my points balance?

Log in to your account on the InsureSavvy website or mobile app. You can see your points balance there, and which of your invitees contributed loyalty points.

Log in to your account

How long are my points valid?

Shopping Points and loyalty points are valid for 1 year from the date you earn them. You can keep earning new points with every future purchase.

Policies & Refunds

How much is refunded if I cancel my policy after it is issued?

The refund is a percentage of the annual premium, depending on how long the policy has been in force before it is cancelled. Please refer to your policy contract for details.